SCI&D System of Care
Veterans who do not live near an SCI Center will use SCI Primary Care Teams for their routine or day-to-day health care needs. The doctors, nurses, and social workers in the Primary Care Teams have been trained to understand the special needs of veterans with a spinal cord injury.
Hub and Spokes
Each veteran enrolled within the SCI System of Care is assigned an SCI Coordinator. The SCI Coordinators are Social Workers who help the veteran understand the system of care. If you have questions about the SCI system of Care, please contact your SCI Coordinator.
VA Core Values
Compassion: We will treat all veterans and their families with the utmost dignity and compassion. We will provide services in a caring manner, with a sympathetic consciousness of others’ distress together with a desire to alleviate it.
Commitment: Veterans have earned our gratitude and respect. Their health care, benefits, and memorial service needs to drive our actions
Excellence: We strive to exceed the expectations of veterans and their families.We strive to perform at the highest level of competence and take pride in our accomplishments.
Professionalism: Our success depends on maintaining a highly-skilled, diverse, and compassionate workforce. We foster a culture that values equal opportunity, innovation, and accountability.
Integrity: We recognize the importance of accurate information. We practice open, truthful, and timely communication with veterans, employees, and external stakeholders. By carefully listening and responding to their concerns, we seek continuous improvement in our programs and services.
Accountability: We will perform in a manner at all times that makes us accountable, responsible, and answerable to veterans and their families, our leaders and other employees as well as external stakeholders.
Stewardship: We will ensure responsible stewardship of the human, financial, and natural resources as well as data and information entrusted to us. We will improve performance through the use of innovative technologies, evidence-based medical practices, and sound business principles.
For more information on VA Spinal Cord Injury Services or VA health care programs, visit the Contact the VA site.
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